NetConnect provides both Hardware & Software support. We have generally three kind of support system.
AMC: AMC (Annual Maintenance Contract) is the most effective and economy offer for our clients. The respective clients have to sign a renewable contract with NetConnect. for one year with a certain amount of cost. Once the contract signed up, NetConnect will take all technical support responsibilities of the client. Our highly trained & dedicated Engineers and Technicians regular visit client site whenever needed.
On Call Basis:On call support depends on the availability of Engineers and Technicians. But anyone can get this support from us. The cost varies upon area and location of the client.
Online Support: For outer district clients, when Engineers and Technicians cannot go physically, the online service is provided to clients.